I’m having audio issues, on the Rabbit app

Silent parties are no fun. A few questions to narrow down the issue. Can you not hear...

  • The Rabbitcast?
  • Your friend(s)?
  • Anything at all?
  • A Share on Rabbit tab?

Can't hear the Rabbitcast, your friend(s), Share on Rabbit, or anything at all

What's happening on your end?

  • You can hear your friends OR are alone in the room, and cannot hear the Rabbitcast.
  • You're in a room with other people and a Rabbitcast is open. You cannot hear anything or anyone.
  • You're in a room with a Share on Rabbit tab. You cannot hear that tab.

Basic Troubleshooting:

  1. Close other background apps
    • Skype, FaceTime, Discord, and other audio-reliant apps can interfere with Rabbit
  2. Quit and restart the app
  3. Update to the latest version of the Rabbit app. Reinstall it if you're not sure:
  4. Toggle between a wifi and data connection
    • Your connection might be buggy and interfering with the stream


Last scenario: You're with other people, and no one can hear the Rabbitcast.

Quick fix: Stop the Rabbitcast, and start a new one


Still can't hear? Report a problem from the room with details (what you can't hear, you've tried several tips). It may be affecting many users, and your feedback will help us investigate!

 

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